Privacy Policy

1. Introduction

Welcome to Bancy Solutions (“we,” “us,” or “our”). We operate the website https://www.bancysolutions.com. We are a manufacturing company specializing in flexible liquid storage solutions based in Chongqing, China.

We respect your privacy and are committed to protecting the personal information you share with us during the B2B inquiry and purchasing process. This policy explains what data we collect, how we use it, and your rights regarding your information.

2. Information We Collect

Unlike personal blogs or social platforms, we do not open comments or user registrations to the general public. We only collect information necessary for business communications and order processing.

a. Information You Voluntarily Provide

When you fill out a “Contact Us” form, “Request a Quote” form, or email us directly, we may collect:

• Identity Data: Name, Job Title.
• Contact Data: Email address, Phone number, WhatsApp/WeChat ID.
• Business Data: Company name, Industry type.
• Transaction Data: Shipping address (Port of Destination), Billing address, and specific product requirements (e.g., drawings, tank dimensions).

b. Technical Data (Cookies & Analytics)

We may automatically collect technical data to improve your browsing experience:

• IP Address & Browser Type: To ensure site security and display the correct version of the site (Mobile/Desktop).
• Cookies: We use cookies to analyze website traffic (e.g., via Google Analytics) to understand which products (e.g., “Fish Ponds” or “Oil Bladders”) are most popular. We do not use cookies to store sensitive personal data.

3. How We Use Your Data

We use your data strictly for legitimate business purposes:

• To Provide Quotes: Calculating costs based on your custom specifications (Material, Size, Double-layer welding requirements).
• To Process Orders: Arranging production, quality inspection, and logistics.
• To Improve Our Service: Analyzing search trends to optimize our manufacturing catalog.
• Communication: Sending you technical specifications, installation guides, or responding to your inquiries.

4. Who We Share Your Data With

We do not sell, trade, or rent your personal identification information to others. However, as a manufacturing exporter, we may share necessary data with trusted third parties to fulfill your order:

• Logistics Partners: We must share your shipping details with freight forwarders (e.g., DHL, FedEx, Maersk, COSCO) to deliver products to your country.
• Payment Processors: Banks or financial institutions to process T/T transfers or Letter of Credit (L/C) transactions.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., YouTube videos showing our welding process or installation tutorials). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, or embed additional third-party tracking.

6. Data Security & Retention

We accept responsibility for the security of the technical drawings and project parameters you provide.

• Drawings & Specs: Simple drawings and project data are stored securely on our internal servers and are accessible only by our engineering and sales teams.
• Retention Period: We retain inquiry and order records for administrative, legal, and tax purposes (typically 5-10 years) to facilitate future re-ordering or warranty support.

7. Your Rights

Regardless of your location, we respect your data rights. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any incorrect data (e.g., updating your shipping address).
• Erasure: Request that we delete your personal data, provided it is not required for legal or tax record-keeping.

To exercise these rights, please contact us at: hi@bancysolutions.com.

8. Contact Us